Operations Manager/ Continuous Improvement Manager

We're looking for someone who's naturally curious, loves solving problems and gets a buzz from making work simpler, smarter and better for everyone.

Don't have a People & Culture background? That's okay. We're open to candidates from any discipline who bring strong continuous improvement, process optimisation or transformation experience. If you've successfully improved how teams, services or businesses operate, we'd love to hear your story.

About the role 

As our new Continuous Improvement Manager, you'll help shape how our People & Culture team works by identifying opportunities, streamlining processes and embedding a culture of continuous improvement. 

This is a brand-new opportunity to make a real impact across the P&C function. You'll work closely with leaders, People Services, Business Partners, Centres of Excellence, Systems and Data teams to redesign the experiences that matter most to our leaders and employees.

No two days will look the same, but you'll be:

• Building and embedding a practical approach to continuous improvement across P&C.
• Leading high-impact process improvement initiatives from idea through to implementation.
• Creating a clear roadmap of improvement priorities that deliver real business value.
• Introducing a process ownership model that gives teams clarity and accountability.
• Coaching colleagues to build continuous improvement capability across the function.
• Bringing people together, creating momentum and making change stick.

You'll thrive in this role if you:

• Love untangling complex processes and finding simpler ways of working.
• Enjoy bringing people together to solve problems.
• Balance big-picture thinking with getting things done.
• Have experience leading process improvement and driving change in complex organisations.
• Are passionate about creating better experiences for people through practical improvements.

Knowledge & Experience 

• Proven experience delivering people or business process improvements, with clear evidence of implemented outcomes
• Strong grounding in continuous improvement methodologies, with the ability to apply them in practical, flexible ways
• Track record of driving change through others, not just delivering work independently
• Experience building momentum and engagement across teams in complex environments
• Strong delivery discipline, including the ability to track progress, manage priorities and ensure outcomes are realised

Qualifications in Human Resources, Business or a related discipline will be highly regarded.

Why Transgrid?

At Transgrid, we're helping deliver the electricity network that powers Australia's future. Behind that mission is a commitment to creating great experiences for our people.

In this role, you'll have the opportunity to shape how our People & Culture function operates, influence enterprise-wide improvements and see the impact of your work every day. You'll join a collaborative team that values fresh thinking, practical solutions and continuous learning.

Our Values

Transgrids core values encompass safety, achievement, integrity, and service. Prioritising safety above all, the company emphasises making a meaningful impact through achievement, upholding honesty through integrity, and delivering exceptional outcomes for customers and communities through dedicated service. These values are ingrained in the actions and behaviours of Transgrids people, who embody them every day.

Recognition & Reward

We believe in providing our people personal, professional and social benefits so that they can deliver their best work every day. Employees have access to a range of corporate discounts across retail, utilities, travel, health & wellbeing etc, as well as novated leasing options, flexible workplace policies, 20 weeks paid parental leave and more!                                                                                               

Applications close on the 9th of August 2026. Please note, our vacancy close dates may be subject to change, and we will assess applications as they are received.

Join us in shaping the future of Australia's energy network. Apply today and be a key part of the transition to a sustainable energy future.

Transgrid is committed to Health and Safety, the Environment, Equal Employment Opportunity, Diversity and Ethical Practices. All applicants are expected to demonstrate an understanding of and commitment to these areas.

We do not accept agency introductions as Transgrid operates a direct sourcing model. 

Continue to make it happen for your career, and for the millions of Australians who rely on our services every day.