Manager, Business Improvement and Strategic Initiatives

About the company

Join LUMEA™ as Manager, Business Improvement & Strategic Initiatives

LUMEA is creating a smarter energy future for Australia. As the commercial arm of Transgrid, LUMEA has built a reputation as experts in developing energy connections, management and storage assets, as well as managing technically and commercially innovative projects. We also provide cutting-edge telecommunications services, manage one of Australia’s most extensive fibre networks and a high number of wireless colocation sites. Join our team of talented and diverse individuals, and work on exciting projects that are transforming the Australian energy landscape.

LUMEA is a Transgrid brand. Transgrid's network is the backbone of the National Energy Market, enabling energy trading between Australia’s three largest states along the east coast and supporting the competitive wholesale electricity market to deliver safe, reliable and low-cost power for more than three million homes and businesses.

Are you a driven and dynamic professional looking to make a real impact in Australia’s evolving energy landscape? Here’s your opportunity to lead exciting infrastructure projects with LUMEA™, a Transgrid Group brand at the forefront of competitive renewable energy innovation.

About the role

Join Lumea’s Commercial Operations team in a newly created role focused on making the way we work simpler, more scalable and more effective. You will lead practical business improvements and strategic initiatives spanning process design, automation, governance, data and reporting, turning complex operational challenges into clear, measurable outcomes. Complexity is part of the job, and challenge is how you grow.

What you’ll do 

• Build and deliver a pipeline of improvement initiatives that increase efficiency, reduce manual effort and strengthen service delivery.
• Map, standardise, industrialise and automate end-to-end processes, clarifying ownership, hand-offs, controls and performance measures.
• Manage strategic initiatives across scope, plans, milestones, dependencies, risks, change impacts and benefits.
• Lead the creation of reliable dashboards, reporting and operating rhythms that support informed decisions and measurable productivity outcomes.
• Bring stakeholders together through workshops, clear governance and disciplined follow-through across a highly interconnected organisation.

What you’ll bring 

• Strong experience in technology-enabled business improvement, operational excellence, transformation, business operations, process improvement or project delivery in a complex environment.
• A track record of coordinating cross-functional initiatives with clear governance, risk management, milestones and measurable outcomes.
• Hands-on experience improving and industrialising end-to-end processes, strengthening controls and embedding sustainable ways of working.
• Capability across project delivery, operational data, dashboards, performance reporting and benefits measurement.
• Familiarity with Salesforce, AI development tools or agents, coding platforms, workflow automation, SharePoint and collaboration tools, supported by relevant tertiary qualifications.

Why this role?

This is an opportunity to influence how Lumea works as it grows, using technology, data and disciplined improvement to build stronger and more scalable operations. You will have real responsibility, broad cross-functional exposure and the autonomy to turn opportunities into practical outcomes within a highly collaborative and supportive team. You’ll gain access to new ways of working that keep you a step ahead, with every day offering a chance to level up.

Our Values   

Transgrids core values encompass safety, achievement, integrity, unity and service. Prioritising safety above all, the company emphasises making a meaningful impact through achievement, upholding honesty through integrity, seeking to harness the best of the organisation through unity and delivering exceptional outcomes for customers and communities through dedicated service. These values are ingrained in the actions and behaviours of Transgrids people, who embody them every day.   

Recognition & Reward  

We believe in providing our people personal, professional and social benefits so that they can deliver their best work every day. Employees have access to a range of corporate discounts across retail, utilities, travel, health & wellbeing etc, as well as novated leasing options, flexible workplace policies, 20 weeks paid parental leave and more!

Applications close on the Friday, 30th October 2026 - Please note, our vacancy close dates may be subject to change, and we will assess applications as they are received.

Join us in shaping the future of Australia's energy network. Apply today and be a key part of the transition to a sustainable energy future.  

Transgrid is committed to Health and Safety, the Environment, Equal Employment Opportunity, Diversity and Ethical Practices. All applicants are expected to demonstrate an understanding of and commitment to these areas. 

We actively encourage applications from people of all backgrounds, experiences and identities, including women, Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally and linguistically diverse communities, LGBTQ+ people, mature-age candidates and those returning to the workforce after a career break. 

If you require adjustments during any stage of our recruitment process, we're committed to providing support so you can participate fully and perform at your best. 

We do not accept agency introductions as Transgrid operates a direct sourcing model.