Claims Administrator

At Transgrid, we connect electricity across NSW and the National Electricity Market, supporting Australia’s transition to a cleaner energy future. The Hunter Transmission Project (HTP) is a critical initiative delivering new transmission infrastructure to unlock renewable energy zones, strengthen network reliability, and support long-term energy security across NSW. As part of HTP, you will join a high-performing Major Projects team delivering complex infrastructure that will play a significant role in Australia’s energy transition and future network capability.

About the Role

In your role as Claims Administrator, you will provide administrative and operational support to the Claims team throughout the Hunter Transmission Project Delivery Phase. Reporting to the Claims Lead, you will support the efficient handling, tracking, and organisation of documentation and processes related to claims, variations, and adjustment events.

You will work closely with Claims Managers and Analysts to maintain accurate records, support workflow compliance, and assist with reporting and documentation activities across the Commercial function.

About You

• Experience in an administrative or project support role, ideally within infrastructure, utilities, construction, or major projects
• Strong organisational and document management skills with high attention to detail
• Proficient in Microsoft Office and document management systems
• Ability to manage competing priorities and maintain confidentiality in a fast-paced environment
• Strong communication and teamwork skills with the ability to support multiple stakeholders
• Certificate or diploma in business administration or a related discipline, or equivalent practical experience.

Reward and Recognition

We believe in providing our people with personal, professional, and social benefits so they can deliver their best work each and every day. Employees have access to a range of corporate discounts across retail, utilities, travel, and health & wellbeing, as well as novated leasing options, workplace flexibility, 20 weeks of paid parental leave, and more.

Regardless of where you are in your professional journey, Transgrid powers your career by providing access to regular and ongoing training, workplace mentoring, and tertiary education. At Transgrid, you are encouraged to build a career that’s right for you.

Our Values

Transgrid’s core values encompass safety, achievement, integrity, and service. Prioritising safety above all, the company emphasises making a meaningful impact through achievement, upholding honesty through integrity, and delivering exceptional outcomes for customers and communities through dedicated service. These values are ingrained in the actions and behaviours of Transgrid’s people, who embody them every day.

Our Leadership Principles

At Transgrid, our Leadership Principles - Courage, Care, Clarity, and Connection - form the foundation of how we lead. Courage means embracing challenges and doing what’s right. Care focuses on leading with heart, valuing people as the core of our organisation. Clarity ensures teams understand success and their impact, while Connection links individuals to our purpose and strategy while fostering strong relationships among team members, customers, and partners.

Please note vacancy close dates may be subject to change. We will assess applications as they are received. Closing date 5 June 2026.

Transgrid is committed to Health and Safety, the Environment, Equal Employment Opportunity, Diversity and Ethical Practices. All applicants are expected to demonstrate an understanding of and commitment to these areas.